AK Design Group (“AKDG,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, and protect information you share with us. This Privacy Policy applies to our website at www.akdesigns.net and any communications—including SMS text messaging—that we conduct with you.
Please read this policy carefully. By using our website or communicating with us, you agree to the practices described here.
Information We Collect
We collect information in the following ways:
Information you provide directly. When you fill out a contact form, request a consultation, or communicate with us by phone, email, or text message, you may provide us with your name, company name, job title, email address, phone number, and any project details or questions you share.
Automatic information. When you visit our website, standard web server logs and analytics tools may collect information such as your IP address, browser type, pages visited, and time spent on the site. We use this information in aggregate to understand how visitors use our site and to improve our content.
SMS communications. If you opt in to receive text messages from us, we collect your mobile phone number and the content of messages exchanged.
SMS Text Messaging
AK Design Group uses SMS text messaging to communicate with clients, prospective clients, and business contacts regarding project inquiries, scheduling, project updates, and other business-related matters.
Consent. By providing your mobile phone number and opting in—whether through our website contact form, a verbal request, or other written confirmation—you consent to receive SMS messages from AK Design Group. Message frequency will vary based on the nature and status of your inquiry or project.
Opt-Out. You may opt out of receiving SMS messages from us at any time by replying STOP to any message we send. After opting out, you will receive one confirmation message and no further SMS communications unless you opt back in.
Help. Reply HELP at any time for assistance, or contact us directly at the information listed at the end of this policy.
Message and Data Rates. Standard message and data rates from your mobile carrier may apply. AK Design Group is not responsible for any charges incurred through your mobile carrier.
No Purchase Required. Consent to receive SMS messages is not a condition of purchasing any service from AK Design Group.
Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and communicate about your project or potential engagement with our firm
- Schedule consultations and project-related meetings
- Send project updates, proposals, and relevant documents
- Send SMS messages you have consented to receive
- Improve our website and marketing communications
- Comply with applicable laws and regulations
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
Service providers. We may share information with third-party vendors who assist us in operating our website, managing communications, or delivering services (such as our email platform, website host, or CRM provider). These vendors are contractually obligated to protect your information and use it only for the purposes we specify.
Legal requirements. We may disclose information if required to do so by law or in response to valid legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of AK Design Group, our clients, or the public.
Business transfers. In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change.
SMS data. Information collected through SMS opt-in (including your mobile number and message content) will not be shared with or sold to third parties for marketing or promotional purposes.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to maintain our business relationship with you, or as required by law. You may request deletion of your information at any time by contacting us.
Cookies and Analytics
Our website may use cookies or similar tracking technologies to understand site traffic and improve your browsing experience. You may adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result. We do not use cookies to collect personally identifiable information without your knowledge.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of information we hold about you. To exercise any of these rights, please contact us using the information below. We will respond to all requests within a reasonable timeframe.
Security
We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Links to Third-Party Sites
Our website may contain links to third-party websites. This Privacy Policy applies only to AK Design Group’s website and communications. We are not responsible for the privacy practices of any linked third-party sites and encourage you to review their policies independently.
Children’s Privacy
Our services are directed to business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, wish to opt out of communications, or would like to exercise your data rights, please contact us:
AK Design Group, 100 Westwood Place, Suite 435, Brentwood, Tennessee 37027
(615) 965-8802
www.akdesigns.net